1. Information We Collect
We collect personal information you provide during registration, including:
- Identity Data — Full name, date of birth, government ID numbers
- Contact Data — Email address, phone number, residential address
- Financial Data — Account numbers, transaction history, balances
- Technical Data — IP address, browser type, device information
- Usage Data — Pages visited, features used, transaction patterns
2. How We Use Your Information
Your information is used to:
- Provide and maintain banking services
- Process transactions and send notifications
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Improve our services and develop new features
- Communicate important account information
3. Data Protection & Security
We implement industry-leading security measures:
- 256-bit SSL/TLS encryption for all data in transit
- AES-256 encryption for data at rest
- Bcrypt password hashing — passwords are never stored in plain text
- Multi-factor authentication available for all accounts
- 24/7 security monitoring and fraud detection systems
- Regular security audits by independent third parties
We do not sell your personal information. We may share data with:
- Payment processors for transaction processing
- Regulatory bodies as required by law
- Law enforcement when legally compelled
- Service providers under strict confidentiality agreements
You have the right to:
- Access your personal data that we hold
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing activities
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time
We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are retained for a minimum of 7 years as required by financial regulations. You may request account closure at any time.
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:
GlobalTrust Bank — Data Protection Office
Email: privacy@glotrub.com | Phone: +1 (800) 555-0199